Frontline Staff Officer Safety - How to be safe, aware, and customer service focused

12:00 PM - 4:00 PM

Most frontline staff in parking and community services are non-sworn civilians. The public sees the uniform and expects us to respond like a sworn law enforcement officer. As non-sworn employees, we may be lacking in training for de-escalation, officer ...

2022 Annual Conference & Tradeshow

8:00 AM - 5:00 PM